Tag: research
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Story-driven experience research on pandemic unemployment
Telling the story of living experts in near-real time
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Bonus research: Do the recruiting yourself
There are some brilliant questions on Quora. This morning, I was prompted to answer one about recruiting. The question asker asked, How do I recruit prospective customers to shadow as a part of a user-centered design approach? The asker expanded, thusly: I’m interested in shadowing prospective customers in order to better understand how my tool…
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Translating research questions to data
There’s an art to asking a question and then coming up with a way to answer it. I find myself asking, What do you want to find out? The next question is How do we know what the answer is? Maybe the easiest thing is to take you through an example. Forming the right question…