Every now and then, I get interviewed or I write something for general publication.

DHS organizing new directorate to lead CX efforts,” Federal News Network, March 17, 2023

Yes, the lines are long. But voting is easier than ever,” Fast Company, October 28, 2020

Helping Policy Makers Put People First: A Step-by-Step Tool for User-Centered Policy Making,” Beeck Center at Georgetown University, May 2020

The important lessons every designer should learn from the Iowa Caucuses“, Inside Design by InVision, 6 February 2020

Iowa Democrats Should Have Known Better Than To Use An App,” FiveThirtyEight, 4 February 2020