Tag: tasks
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Usability testing is broken: Rethinking user research for social interaction design
How many of you have run usability tests that look like this: Individual, one-hour sessions, in which the participant is performing one or more tasks from a scenario that you and your team have come up with, on a prototype, using bogus or imaginary data. It’s a hypothetical situation for the user, sometimes, they’re even…
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Thinking inside the right box: Developing tasks for usability test participants
One question I get in workshops on usability testing is How do I get participants to do the tasks I want them to do? On further discussion, we find (the attendee and I) that this question is really asking two things: How do I use usability testing to exercise the design? How do I motivate…