Tag: philosophy

  • Where usability testing fits into your research strategy

    What, you don’t have a research strategy? Let’s think about the future here. It’s not uncommon – and not bad – to be working in the present, reacting to the ever-growing demand for usability testing in your organization. “Ever-growing” is good. But when Jared Spool asked me to do a podcast with him recently to…

  • Are you doing “user testing” or “usability testing”?

    Calling anything user testing just seems bad. Okay, contrary to the usual content on this blog – which I’ve tried to make about method and technique – this discussion is philosophical and political. If you feel it isn’t decent to talk about the politics of user research in public, then you should perhaps click away…