Tag: observers
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Observers are your friends
(This article was originally published on May 30, 2008. This is a refresh.) Research that you do alone ends up in only your head. No matter how good the report, slide deck, or highlights video, not all the knowledge gets transferred to your teammates. This isn’t your fault. It just is. So what…
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Consensus on observations in real time: Keeping a rolling list of issues
Design teams often need results from usability studies yesterday. Teams I work with always want to start working on observations right away. How to support them while giving good data and ensuring that the final findings are valid? Teams that are fully engaged in getting feedback from users – teams that share a vision…