Tag: documenting issues
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What to do with the data: Moving from observations to design direction
This article was originally published on December 7, 2009. What is data but observation? Observations are what was seen and what was heard. As teams work on early designs, the data is often about obvious design flaws and higher order behaviors, and not necessarily tallying details. In this article, let’s talk about tools…
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Consensus on observations in real time: Keeping a rolling list of issues
Design teams often need results from usability studies yesterday. Teams I work with always want to start working on observations right away. How to support them while giving good data and ensuring that the final findings are valid? Teams that are fully engaged in getting feedback from users – teams that share a vision…