Tag: consensus
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What to do with the data: Moving from observations to design direction
This article was originally published on December 7, 2009. What is data but observation? Observations are what was seen and what was heard. As teams work on early designs, the data is often about obvious design flaws and higher order behaviors, and not necessarily tallying details. In this article, let’s talk about tools…
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Observers are your friends
(This article was originally published on May 30, 2008. This is a refresh.) Research that you do alone ends up in only your head. No matter how good the report, slide deck, or highlights video, not all the knowledge gets transferred to your teammates. This isn’t your fault. It just is. So what…
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Making sense of the data: Collaborative data analysis
I’ve often said that most of the value in doing user research is in spending time with users — observing them, listening to them. This act, especially if done by everyone on the design team, can be unexpectedly enlightening. Insights are abundant. But it’s data, right? Now that the team has done this observing, what…
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Consensus on observations in real time: Keeping a rolling list of issues
Design teams often need results from usability studies yesterday. Teams I work with always want to start working on observations right away. How to support them while giving good data and ensuring that the final findings are valid? Teams that are fully engaged in getting feedback from users – teams that share a vision…