Category: Blog
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The Hardest Part: Getting the right participant in the room
This week has proved to me that that nothing — nothing — matters as much as having the right participants. Without the right participants, it all falls apart If you don’t have participants who are appropriate, you can’t learn what you want to learn because they don’t behave and think the way real users do.…
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Getting Started with HUT
With this piece, I can officially announce that I am co-authoring with Jeff Rubin a new edition of the Handbook of Usability Testing. (We refer to it affectionately as HUT.) This great little book was published in 1994, but Wiley, the publisher, has seen it continue to sell and so wisely asked Jeff to do…