What are you asking for when you ask for a heuristic evaluation?

Every usability professional I know gets requests to do heuristic evaluations. But it isn’t always clear that the requester actually knows what is involved in doing a heuristic evaluation. Some clients who have asked me to do them have picked up the term “heuristic evaluation” somewhere but often are not clear on the details. Typically, … Continue reading What are you asking for when you ask for a heuristic evaluation?